fixlp Questions & Answers — FAQ

On fixlp, the most bets are placed on the Match Winner, Toss Winner, Total Runs (Over/Under), and Top Batsman markets. In addition, special markets are available such as the number of runs in the first over of each innings, number of wickets, and Powerplay score. These markets are most active during major tournaments like BPL, T20 World Cup, and IPL.

If a match is declared no-result due to rain or any other reason, fixlp generally voids (cancels) all unsettled bets and returns your full stake to your account. However, if a result is declared using the D/L method after a certain portion of the match has been completed, bets are settled based on that result. Please check our Terms and Conditions page for the latest policy.

Reading decimal odds is very straightforward. Say the odds are 2.50 and you bet ৳100. Total return = 100 × 2.50 = ৳250; subtract your original stake of 100 and the net profit is ৳150. The higher the odds, the lower the chance of winning but the greater the potential reward. No odds exist below 1.00 — 1.00 means no profit, just your stake back.

Yes, accumulator bets are available on fixlp. You bet on multiple events at once, and all selections must be correct to win. The odds of each selection are multiplied together, so the potential reward can be very large. For example, if three separate matches have odds of 1.80, 2.00, and 1.50, the total accumulator odds = 1.80 × 2.00 × 1.50 = 5.40. However, if any one selection is wrong, the entire bet is lost.

fixlp offers a wide range of markets for both BPL (Bangladesh Premier League) and international matches. For international matches — such as high-profile games like Bangladesh vs India — additional special markets are typically added, such as top bowler, highest wicket-taker, and over-by-over match markets. BPL also has a rich overall market selection as a local tournament.

Withdrawal times at fixlp are very fast — funds generally reach your bKash, Nagad, or Rocket wallet within 5 to 30 minutes of your request. This timeframe applies when account verification is complete and there is no unusual activity. Occasionally, there may be a slight delay due to internal banking system delays.

The minimum withdrawal amount at fixlp is ৳1,000. The system will not accept a withdrawal request for less than this amount. So before withdrawing, make sure your balance is at least ৳1,000. Contact our support team to find out the maximum withdrawal limit.

Bonus money cannot be withdrawn directly — the wagering requirement must be met first. The wagering requirement for fixlp's welcome bonus is 10 times the bonus amount. For example: if you deposit ৳1,000 and receive a ৳1,200 bonus, you must place a total of ৳12,000 (1,200 × 10) in bets before withdrawing the bonus. Once this requirement is met, the full balance including bonus winnings becomes withdrawable.

Yes, under fixlp's security policy, withdrawals can only be made to a bKash, Nagad, or Rocket wallet registered in your own name. Withdrawals to someone else's wallet are not permitted. This is a necessary step for financial security and fraud prevention. It is generally safest to withdraw to the same wallet you used when making a deposit.

There are several common reasons a withdrawal may remain in "Pending" status: account verification not yet completed, wagering requirements not yet fulfilled, or a security review in progress. There may also be a slight delay due to temporary congestion in the payment system. If your request has been pending for more than 30 minutes, notify the support team via live chat — they will resolve it promptly.

In live dealer games, a real dealer runs the game from a studio and is visible on your screen via live video streaming. You place bets by pressing buttons, and the dealer deals cards or spins the wheel to determine the outcome. The entire process happens in real time, so the experience feels like a real casino. fixlp offers live games from leading providers such as Evolution Gaming.

In Roulette, a wheel has numbers from 0 to 36. You can bet on a specific number, the color of a number (red/black), odd/even, or a range of numbers (1-18 or 19-36). The biggest reward comes from winning a bet on a single exact number. Betting on red or black is relatively safe because the chance of winning is nearly 50%. It is always wise to set your limits before playing.

Yes, fixlp's live casino is fully mobile-friendly. It runs smoothly through the browser on both Android and iOS devices. Video streaming is optimized for mobile screens, so the dealer and game board are clearly visible even on smaller screens. With a good internet connection, the experience will be almost the same as on a desktop. On a slow connection, you can reduce video quality to save bandwidth.

Teen Patti is a very popular card game in South Asia, similar to Three Card Poker in English. Each player receives 3 cards and the player with the highest hand wins. Hand rankings from highest to lowest are: Trail (three of a kind), Pure Sequence, Sequence, Color, Pair, and High Card. You have the option to play as Blind or Seen. JILI's TeenPatti Joker and Teen Patti 20-20 variants are especially popular on fixlp.

Andar Bahar is a simple Indian card game. The dealer places one card in the middle of the table — this is the "Joker" card. Then cards are dealt one by one to two sides: Andar (inside) and Bahar (outside). You need to bet on whether a card of the same value as the Joker will appear on the Andar side or the Bahar side first. It is essentially a 50/50 chance game and very easy to learn, which is why it is especially popular among new players.

If you forget your password, click the "Forgot Password?" option on the fixlp login page. Enter your registered mobile number or email and an OTP or reset link will be sent to you. Use that code or link to set a new password. The password should be at least 8 characters and a mix of letters and numbers. If you have trouble, the support team will help you immediately via live chat.

Core identity-related information on your account (such as name and date of birth) generally cannot be changed after verification, because it needs to match the payment system. However, if you need to update your email or contact information, submit a request to the support team with the necessary proof. Always remember — the name in your payment wallet must match the name on your account.

Yes, to open an account and play on fixlp, you must be 21 years of age or older. Use of this platform by minors is strictly prohibited. A government-issued ID may be requested to verify age during verification. To learn more about responsible gaming, visit our Responsible Gaming page.

No, according to fixlp's policy, only one account per person is allowed. If the same person has multiple accounts, they may be suspended or permanently closed and the associated balance may be at risk of forfeiture. Creating duplicate accounts to claim bonuses more than once is considered fraud. If you have trouble accessing your old account, contact support.

To register on fixlp, you generally need your full name, an active mobile number, a strong password, and your preferred payment method details. National ID information may also be requested later for account verification. It is important to provide all information accurately, as it will be checked against your payment wallet name at the time of withdrawal.